Aspen Truck Sales and Leasing Ltd.
At Aspen Truck Sales and Leasing Ltd., your privacy matters to us. We follow Canadian privacy law (PIPEDA) and protect any personal information you share. We may collect contact details such as your name, phone, email, and address, as well as financing information if you apply for credit, website data like pages visited and device type, and any optional details you choose to provide such as truck preferences. We use this information to help you buy, lease, or finance trucks, to communicate with you about inventory and promotions (with your consent), to process financing securely, to improve our website and services, and to meet legal and regulatory requirements. We may share your information with our staff who need it, trusted service providers such as financing partners and website support, or government authorities if required by law, but we never sell or rent your personal information. You have the right to access the information we hold about you, request corrections, withdraw your consent for marketing, and make a complaint to the Privacy Commissioner of Canada if needed. We retain your information only as long as necessary and safeguard it with physical, electronic, and organizational measures. For questions or to exercise your rights, contact the Privacy Officer at Aspen Truck Sales and Leasing Ltd., 46 Don Valley Parkway, Oakbank, Manitoba R0E 1J0, Canada, phone 204-777-1678.
1. Introduction
Aspen Truck Sales and Leasing Ltd. (“we,” “us,” “our”) is committed to protecting your personal information and handling it in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By interacting with us, whether online, by phone, or in person, you consent to these practices.
2. Definition of Personal Information
Personal information means any information about an identifiable individual. This includes, for example, your name, address, phone number, email address, financial information, and driving preferences. It does not include business contact information used solely for business communications.
3. Information We Collect
We may collect the following categories of personal information:
Contact and Identification Information
Name, phone number, mailing address, and email address, provided through quote requests, financing applications, and other communications.
Financial Information
Details required for financing applications, including employment, income, and credit details. This information is collected only with your consent and shared only as necessary with trusted financial partners.
Website and Technical Data
Information such as IP address, browser type, device type, and browsing activity, collected automatically to help us improve website functionality and user experience.
Preference Information
Optional details such as the type of trucks or routes you are interested in, used to provide better recommendations and service.
4. Principles of Privacy under PIPEDA
We adhere to the following ten principles established by PIPEDA:
Accountability – We take responsibility for personal information under our control and have designated a Privacy Officer.
Identifying Purposes – We explain why we collect your information before or at the time of collection.
Consent – We collect, use, or share your personal information only with your knowledge and consent, except as permitted or required by law.
Limiting Collection – We collect only the information necessary for identified purposes.
Limiting Use, Disclosure, and Retention – We use or disclose information only for the purposes stated at the time of collection, unless you consent otherwise or the law requires it. We retain information only as long as needed.
Accuracy – We keep personal information as accurate, complete, and up to date as necessary.
Safeguards – We protect personal information through appropriate physical, organizational, and technological security measures.
Openness – We make our privacy practices clear and available upon request.
Individual Access – You have the right to request access to your personal information and to challenge its accuracy and completeness.
Challenging Compliance – You may contact us with questions or complaints about compliance with these principles.
5. How We Use Your Information
To provide and manage sales, leasing, and financing services
To communicate with you about inventory, promotions, and updates (with consent)
To assess eligibility for financing and process applications
To improve our website and services
To meet legal and regulatory requirements
To prevent fraud and ensure security
6. Disclosure of Information
Your information may be shared only in the following situations:
Within the company with staff who need it to provide services
With service providers who assist with financing, marketing communications, or website hosting
As required by law to government agencies or regulators
With your consent in cases where disclosure falls outside these categories
We do not sell or rent personal information to unrelated third parties.
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and track visitor behavior. You may disable cookies in your browser, though some functions of the website may not work properly without them.
8. Your Rights
Under PIPEDA, you have the right to:
Access the personal information we hold about you
Request corrections if information is inaccurate or incomplete
Withdraw consent to the use of your personal information, subject to legal and contractual restrictions
File a complaint with the Office of the Privacy Commissioner of Canada if you are unsatisfied with our response
9. Retention and Security
We keep your personal information only as long as needed to fulfill the purposes for which it was collected or as required by law. We protect your information with physical, electronic, and organizational safeguards, including secure storage, access restrictions, and staff training.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy as laws or business practices change. Updates will be posted publicly and are effective upon posting. Your continued use of our services means you accept the updated terms.
12. Contact Information
If you have questions, requests, or complaints about this Privacy Policy, please contact:
Privacy Officer
Aspen Truck Sales and Leasing Ltd.
46 Don Valley Parkway
Oakbank, Manitoba R0E 1J0
Canada
Phone: 204-777-1678